Mail & Deliveries

Procedures

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Mail & Deliveries

Packages/mail will be available to pick up in the package room. If you are having problems receiving our confirmation emails, please check your junk/spam folder or confirm that we have the correct email on file.

Mailing Address:

  • Resident's Name

  • 135 East 12th Street

  • New York, NY 10003

We do not recommend receiving valuable items through mail but if you must, please send them through a trusted carrier service. EHS nor its employees are responsible for any missing/lost/damaged/stolen packages. Further, EHS is not responsible for refund of the items enclosed in packages.

Packages received for non-residents will not be accepted and returned to the sender. Mail and packages cannot be forwarded.

If you schedule a mail carrier like UPS, USPS or FedEx to pick up any of your packages, you must be present. We are unable to hold any packages that are scheduled to be picked up. If any boxes are found without supervision the items in these boxes will be donated.

DELIVERY SERVICES
All residents must pick up their food, laundry, and other deliveries in the lobby. Please make sure you give all delivery personnel your contact information and meet them in the lobby.