Emergency Procedures

Back to Emergency Procedures

Mental Health Emergency/Imminent Threat To Self Or Others

NOTIFY: EHS Emergency Phone Number, or Call 9-1-1. For non-emergent mental health concerns, Call 9-8-8 or visit 988lifeline.org/chat.

To Report an Imminent Threat:

Provide your name, location, telephone number.
Provide the name of person in need of assistance.
Explain the situation to the Resident Advisor On-Duty in detail or to the trained personnel if deemed appropriate.
If you cannot leave the person unattended, send someone else to make the notification.
Indicate if the person has a weapon.

Remember!

Take all mental distress/suicide comments very seriously. Assuming the person is only seeking attention is a serious and potentially dangerous error.
Remain calm. The person is already highly distressed, and if you appear shocked by what is said, the person may become more distressed.
Continue talking to the person if there is no imminent threat to yourself or others but get help immediately.
Do your best to make the person feel safe and/or keep them safe until trained personnel have arrived.
Keep your own safety in mind. You can be harmed unintentionally due to their emotional distress.

Non-Emergency Mental & Behavioral Health Concerns for students:

Please email Studentlife@studenthousing.org to relay information or set up a meeting with the Professional Staff Members of your residence.

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Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

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A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

Cancellation deadlines by semester:

Fall Only Reservations -

July 15th
9 and 12-month Reservations -

July 15th
Spring Only Reservations -

Nov 15th
Summer Only Reservations -

April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention: Director of Leasing). Your request MUST be processed by DocuSign by 11:59 pm New York City Time, or postmarked on or before the cancellation deadlines set forth above. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

If there is a guarantor (required for 9 and 12 month reservations), the guarantor will be responsible to guarantee payment pursuant to the License Agreement and the Guaranty.

The client also understands that the Membership Fee is NONREFUNDABLE and NONTRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

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Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

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Cancellation deadlines by semester:

Fall Only Reservations -

July 15th
9 and 12-month Reservations -

July 15th
Spring Only Reservations -

Nov 15th
Summer Only Reservations -

April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail. To be eligible for a refund, your request MUST be processed by DocuSign by 11:59 pm Eastern Standard Time, or postmarked on or before the cancellation deadline. Cancellation requests processed or postmarked after the deadline or sent via another method will result in NO REFUND of monies paid. To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

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Please Note: Room availability is subject to change and no reservation is confirmed until you’ve spoken to your Housing Advisor.

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