Emergency Procedures

Back to Emergency Procedures

Shelter in Place

A Shelter in Place condition occurs when the outside environment is not safe to enter. All people on campus must remain inside and be prepared to stay inside until the area is cleared. In the event a toxic environment exists outside, the buildings must be sealed, and the HVAC system will be turned off.

No matter how physically or emotionally uncomfortable you may become, you must not open a door or window! Doing so may jeopardize the safety and the lives of everyone.

You will be alerted and provided with additional information by one or more of these methods:

Telephone/Voicemail/E-mail messages.
The Building Public Address System.
Emergency Response Team.
Fire Warden.

Remember:

In advance of any emergency, instruct your family and friends about primary and alternate ways to reach you (including roommate/friends’ contact information).
EHS will be in contact with city emergency personnel and emergency management and will keep you updated on the situation.

Be Prepared:

Prepare a Go Bag so you will have the necessary supplies. Refer to https://www.nyc.gov/site/em/ready/get-prepared.page for a list of essential items to include in a Go Bag.

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We’re excited for you to join us in NYC. Want to talk to someone before you book? Fill out this form, call us at 1-800-297-4694 or Live Chat with us, and we’ll be happy to answer any questions you have.

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Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

4. Provide Guarantor Information

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A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

Cancellation deadlines by semester:

Fall Only Reservations -

July 15th
9 and 12-month Reservations -

July 15th
Spring Only Reservations -

Nov 15th
Summer Only Reservations -

April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention: Director of Leasing). Your request MUST be processed by DocuSign by 11:59 pm New York City Time, or postmarked on or before the cancellation deadlines set forth above. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

If there is a guarantor (required for 9 and 12 month reservations), the guarantor will be responsible to guarantee payment pursuant to the License Agreement and the Guaranty.

The client also understands that the Membership Fee is NONREFUNDABLE and NONTRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

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Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

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Cancellation deadlines by semester:

Fall Only Reservations -

July 15th
9 and 12-month Reservations -

July 15th
Spring Only Reservations -

Nov 15th
Summer Only Reservations -

April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail. To be eligible for a refund, your request MUST be processed by DocuSign by 11:59 pm Eastern Standard Time, or postmarked on or before the cancellation deadline. Cancellation requests processed or postmarked after the deadline or sent via another method will result in NO REFUND of monies paid. To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

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You’ll receive an email with your confirmation, and a Housing Advisor will be in touch shortly. In the meantime, read the Code of Conduct and License Agreement to learn more about your building, or visit our FAQ page to start planning your stay.

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Please Note: Room availability is subject to change and no reservation is confirmed until you’ve spoken to your Housing Advisor.

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